Confident Users, Successful Outcomes.
We align people, processes, and communication to ensure complex technology investments are adopted with confidence.
SERVICES
We put people at the centre of software change
You can invest in the best system in the world, but if the people expected to use it are not informed, reassured, involved, and properly enabled, adoption will stall.
We work from the inside out. From early decision-making and clear change communication through to champion networks, capability building, and measurable success.
Systems don’t deliver outcomes. People do.
ADOPTION LEADERSHIP
We act as your dedicated adoption lead, embedding a structured, people-first approach across the lifecycle of complex system change.
From stakeholder alignment and governance reporting to risk identification and champion networks, we ensure adoption is designed, measured, and successfully delivered.
LEARNING & CAPABILITY
We design and deliver structured learning programmes that turn complex systems and processes into clear, practical capability.
From custom eLearning and in-person training to compliance programmes and practical enablement tools, we build confident users and support lasting adoption.
LEARNING INFRASTRUCTURE
We help organisations select new learning platforms or optimise existing ones to support scalable training, structured programme releases, and compliance tracking.
This approach ensures your learning technology supports adoption, not just administration.
WORKING WITH FOLLOW MY LEAD
What Makes Us Different?
We act as your dedicated adoption lead, aligning governance, operational leaders, and technical teams around one goal – successful adoption.
No two rollouts are the same. Every organisation has different pressures, priorities, and risks. That’s why we take a tailored, people-first approach, identifying adoption challenges early, prioritising end users throughout, and mitigating risk before it impacts delivery.
We don’t just deliver training. We build confident users and lasting change.
STRATEGIC ALIGNMENT
Adoption strategy aligned to programme objectives, governance expectations, and measurable business outcomes.
EMBEDDED IN YOUR TEAM
We work alongside project and operational leaders to align technology, process, and people. strengthen your team rather than replace it.
BUILT FOR LASTING IMPACT
Focused on measurable adoption and confident users, with practical resources and support structures that sustain capability long after go-live.
When you work with Follow My Lead, you’ll be working directly with Sacha McGregor.
Sacha partners with programme and project teams to ensure new systems and processes are successfully adopted and embedded across organisations.
She has supported complex ERP, P2P, HSW, LMS, and operational system implementations, bridging the gap between technology and people to deliver confident users and lasting outcomes.
WHO WE WORK WITH
We partner with organisations navigating complex change as well as teams focused on building internal capability.
PROGRAMME & TRANSFORMATION LEADERS
Supporting:
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ERP and finance system implementations
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HRIS and payroll rollouts
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P2P and operational system change
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Enterprise-wide digital transformation
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Governance-led adoption initiatives
HR, LEARNING & CAPABILITY TEAMS
Partnering to deliver:
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Custom eLearning design and development
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Compliance and regulatory training
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Leadership and capability programmes
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LMS implementation and optimisation
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Ongoing learning strategy support
